Diversity, HR & Ramadan

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As a Human Resources Professional and a former Muslim, I get many questions about how to handle the limitations of Ramadan for Muslim employees. When I was working full time and tried to fast during Ramadan, it was next to impossible for me. There were doughnuts at the morning meetings, lunch meetings catered by my favorite restaurants, more lunch meetings with clients and dinner mixers. You could also forget trying to pray five times a day in the middle of these and other obligations as a senior level manager! Today with the increased awareness of the Diversity that exists, Muslims are not as ready as I was to quietly go through the day to fast or pray. Ramadan can present a challenge especially for Human Resources and employees that is confusing. Those outside the Muslim faith don’t quite understand the issues or the flexibility in a religion that looks quite inflexible on the outside. Some try to compare this to the Lenten season, but not all Christians practice fasting for Lent and even then, many Catholics give up meat on one day. Christian fasting is also different as there is no set day. Christians can fast anytime, however they like. It is a discipline to draw them closer to God – not to fulfill any religious obligations. Furthermore, Christian fasts do not make up any meals. If you give up a meal, it is gone.

I describe Ramadan fasting as a flipping of day with night. Meals are not eaten during the day (no water or liquids either). However, at night, you can eat or drink to your heart’s content. We would get up before sunrise and eat a breakfast. You can then eat again after sunset. It’s the daylight hours that present the challenge. I have written other blog posts on this topic: Ramadan Demystified and the Christian’s Guide to Ramadan.

So… what is an employer to do?

Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating against individuals because of their religion (or lack of religious belief) in hiring, firing, or any other terms and conditions of employment. Equal Employment Opportunity Commission (EEOC) says:

“In addition, the Act  requires employers to reasonably accommodate the religious beliefs and practices of applicants and  employees,  unless  doing so would  cause more than a minimal burden on the operation of the employer’s business. A reasonable religious accommodation is any adjustment to the work environment that will allow the employee to practice his religion. Flexible scheduling, voluntary shift substitutions or swaps, job reassignments  lateral transfers, and exceptions to dress or grooming rules are examples of accommodating an employee’s religious beliefs.”

*”Undue Hardship” on Employer = costly, compromises safety, decreases efficiency, infringes on other employees’ rights or requires others to pick up their task of burdensome work.

*Undue hardship also may be shown if the request for an accommodation violates others’ job rights established through a collective bargaining agreement or seniority system.

*Prohibits religious harassment of employees, such as offensive remarks about a person’s religious beliefs or practices (hostile or offensive work environment) or when it results in an adverse employment decision (such as the victim being fired or demoted).

Of course, the EEOC guidelines are to be followed, but a good rule of thumb is to practice Diversity awareness and allow employees to openly have a conversation about what is Ramadan and why it is practiced – if they are willing. This way, it will not become a taboo topic where people are walking on eggshells or ignoring it. In addition, allowing a little flexibility in hours is not only kind but appreciated by all employees (granted in retail sales, call centers and manufacturing, that is more difficult to do).

The same kindness should also be shown to others who have differing religious beliefs- including Christians. I find now as a Christian, it is the flip side of the coin, where people are not willing to share their Christian faith for fear or repercussion – a man I know did not even feel he could put a cross in his office without being ridiculed.  Religious accommodations can be made, but decisions should be made with respect to overall productivity and efficiency of the organization. If all employees on the team are willing to pitch in, then it will become a win-win for everyone – especially if others want to take a religious day off for their practice in the future.

Open dialogue, questions to reach an understanding and a willingness to help — these are all hallmarks of organizations that are open to diversity and create a culture of learning.

 

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